Facebook

Tweet

Help

What's in store for retail design in 2022

Emptying malls? Air thick with drones? Designer Lizzi Whaley, CEO of Spaceworks, sees the future of retail somewhat differently and it's more human-centric than you'd think

Lizzi Whaley, CEO of Spaceworks
Lizzi Whaley, CEO of Spaceworks

By Lizzi Whaley, CEO Spaceworks

I love watching a retail design come to life, especially where the design function and form cross over at the intersection of exceptionally good consumer and employee experience.

On one hand Covid has irrevocably changed retail. By shutting it down, it prevented us from experiencing the bricks and mortar store – but on the other hand, it also feels like nothing has changed.

However, I believe, retail will see an increase in demand for great in-store experience because more than ever this is what consumers want.

The Barber Shop – photographer, Allen Nicholson
The Barber Shop – photographer, Allen Nicholson

With this in mind, I believe 2022 will see more of the following:

  • A greater consideration for customer flow to keep people crossing paths less as they move through the store
  • Sustainability incorporated into the retail design fitout through building with less wastage and a smaller carbon footprint.
  • The desire for sustainability will drive new conversations and engagement with customers.
  • Design will support more automation of those services that do not need human contact.
  • Demand for click and collect will increase as it’s such a great tool, especially with courier delivery times not meeting consumer demand.
Rocket Kitchen – photographer, Allen Nicholson
Rocket Kitchen – photographer, Allen Nicholson
  • Fewer rollouts, more site and local demographic design incorporated
  • More live stream events will be held instore
  • An increase in multi-use spaces rather than traditional sell/buy transactions

This is such an exciting evolving space to be a part of!

Beauty & Beyond – photographer, Allen Nicholson
Beauty & Beyond – photographer, Allen Nicholson

Designed by: Lizzi Whaley, CEO Spaceworks

Story by: Trendsideas

Photography by: Allen Nicholson; except for 2 Degrees, by Mark Scowen

20 Feb, 2022

Home kitchen bathroom commercial design


Latest Post

04 Dec, 2022

04 Dec, 2022

04 Dec, 2022

We know the Specialists

Related Book

TRENDS MINI COVER NZ3801 C 1 -

38-1C Commercial

Read More

Similar Stories