This goes with that

Keeping pace with advances in home theatre technology is difficult at the best of times. And if you haven't been actively researching new products in recent months, you could feel a little overwhelmed at the prospect.

There is an easy way around the problem, however, thanks to the team at Harvey Norman. Each store has staff who are fully trained and up to date with the latest developments in a wide range of brands from many leading suppliers.

Product manager Frazer Kerr says the comprehensive range of products on show at Harvey Norman makes it easy to compare products and technology. Leading brands include Panasonic, Sony, Sharp, Philips, Pioneer, Yamaha, Onkyo and Klipsch.

"Because these brands are global leaders, we can showcase international trends in technology and styling," says Kerr. "And as these companies have been around for a long time, consumers can have every confidence in their purchase.These suppliers have very good support systems in place. In addition, they take an active role in our staff training."

Kerr says staff members are trained to find the solution that best meets a customer's requirements.

"We like to think of it as a consultation process as opposed to a sales transaction. By listening to what the customer's requirements are and asking the right questions, we find that there is a solution to most issues."

Harvey Norman can also help customers financially by offering competitive finance terms for purchases.

"Our service doesn't just end with a sale, however," Kerr says. "Harvey Norman has trained installation teams throughout the country, so the whole process can be managed by our staff in conjunction with the customer. We also provide an after-sales service should a customer have any queries or concerns."

Harvey Norman has 19 retail stores throughout New Zealand. For your nearest store, contact Harvey Norman, freephone 0800 422 423.

Story by: Trendsideas