Boutique service

Before designing a kitchen, it pays to thoroughly research the many and varied appliance options available. Should you select stainless steel for a contemporary look, would a wall oven be more convenient or is a space-saving, freestanding stove the best choice?

These sorts of questions can all be answered by the team at Autel Appliances, an appliance retailer with stores throughout Australasia.

Managing director Greg Dennerly says his company combines the quality and service of a boutique store with the buying power of a wholesaler. Autel Appliances' stores stock more than 40 brands of appliances, including ovens, cooktops, refrigerators, dishwashers and canopies, mainly from European and Australian manufacturers.

"Our products offer good value for money and are an investment for your home. Because appliances say a lot about the quality of a home, more people are keen to purchase appliances at the middle and top of the range," he says.

An equally important aspect of Autel Appliance stores is their staff, who are passionate about helping people find the best solutions for their needs, says Dennerly.

"Our staff need to be knowledgeable, because often customers who come in are confused by the wide array of products on the market today. We also like to challenge people's thinking and get them to consider several options," he says.

A new concept in customer service now available at Autel Appliances is the Genius Bar. This in-store support line provides a back-up service to the sales team a link straight to head office for the latest product and pricing information.

For more information, or for your nearest Autel Appliances store in Auckland, Tauranga, Wellington, Nelson or Christchurch, phone 0800 111 211. Website: www.autel.co.nz.

Story by: Trendsideas