The extra mile

Remodeling projects each come with their own challenges not typically found in new-home construction. These may involve structural issues, space limitations or budgetary constraints.

In the case of the condo shown here, remodeling company Waldenwood had to contend with difficult access to the second-floor home via a small, shared elevator.

Waldenwood owner, John Miller, says the building's structure, the impact on neighbors, noise, dust and material access were among issues related to this project.

"Such challenges aren't unusual," he says. "Over the past 18 years, we have encountered numerous situations where special service and care was required."

As a result, Waldenwood developed a proprietary remodeling program called Signature Service. It integrates the remodeling process with top-level customer care and staff expertise. For this project, Signature Service helped ensure a worry-free remodel by keeping the owner and neighbors fully involved in the process.

"Our staff is chosen for its skill and experience, as well as the ability to provide concierge-level' customer service," says Miller. "We'll do whatever it takes to minimize inconvenience and make the project a good experience for the client."

A full-time, onsite project manager maintains daily contact with the homeowners who can track the progress of their remodel on a computerized calendar.

For details, contact Waldenwood, 24925 Glen Rd, Shorewood, MN 55331. Phone (952) 474 4165. Website: www.waldenwood.com. Email: remodel@waldenwood.com.

Story by: Trendsideas